Exchange/Return Info
* Currently our store does not offer refunds; only exchanges at this time.
In order to receive an exchange you MUST ship all returnable item(s) back to us within 10 business days from the day that you received your package. All orders that have exceeded this time frame become a FINAL SALE item. Policy strictly enforced.
EXCHANGE POLICY
Items must be returned in new, unworn, and unwashed condition. They must also be returned with their original packaging and all of its contents (if applicable). All sale items are non-returnable, non-refundable, and non-exchangeable.
Instructions:
1 Pack and secure your order in their original package with packing slip included
2 Take the package to any carrier of your choice.
(The cost of returning the item(s) to us is your responsibility.)
*Note: If you'd like to purchase a return label through us for $3.50 you can do so. This is more affordable than doing it through your local post office for this option email us pkidchickscollection@gmail.com
3 Ship the item(s) back to the address provided and you're set!
RETURN ADDRESS:
THE P.KID CHICKS COLLECTION
7054 HARVEST LANE
RIVERSIDE, CA 92506
Once we've received your package, our Exchange Department will contact you via email to further proceed with the exchange. (A $3.50 re-shipment fee is required to re-ship exchanges, this fee will be processed via email invoice.)
If there is a defect with the item(s) you have received we will gladly replace your item and pay for the shipping both ways, just email us.
Any questions or concerns regarding an exchange please email us at pkidchickscollection@gmail.com or use this form here.
In order to receive an exchange you MUST ship all returnable item(s) back to us within 10 business days from the day that you received your package. All orders that have exceeded this time frame become a FINAL SALE item. Policy strictly enforced.
EXCHANGE POLICY
Items must be returned in new, unworn, and unwashed condition. They must also be returned with their original packaging and all of its contents (if applicable). All sale items are non-returnable, non-refundable, and non-exchangeable.
Instructions:
1 Pack and secure your order in their original package with packing slip included
2 Take the package to any carrier of your choice.
(The cost of returning the item(s) to us is your responsibility.)
*Note: If you'd like to purchase a return label through us for $3.50 you can do so. This is more affordable than doing it through your local post office for this option email us pkidchickscollection@gmail.com
3 Ship the item(s) back to the address provided and you're set!
RETURN ADDRESS:
THE P.KID CHICKS COLLECTION
7054 HARVEST LANE
RIVERSIDE, CA 92506
Once we've received your package, our Exchange Department will contact you via email to further proceed with the exchange. (A $3.50 re-shipment fee is required to re-ship exchanges, this fee will be processed via email invoice.)
If there is a defect with the item(s) you have received we will gladly replace your item and pay for the shipping both ways, just email us.
Any questions or concerns regarding an exchange please email us at pkidchickscollection@gmail.com or use this form here.